Nua Healthcare Services (Nua) is one of Ireland’s leading Private Social & Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs. 

We are seeking applications from energetic and enthusiastic individuals to join our team for the position of Clinical Administrator. The successful candidate will be afforded all necessary training and development in line with the role. 

Benefits of joining Nua Healthcare!

• Company Pension
• Specific Illness Cover
• Comprehensive Induction process
• Continuous Professional Development
• Fantastic development & career opportunities
• Life Assurance/Death-in-Service
• Paid Maternity/Paternity Leave
• Education Assistance
• Employee Assistance Programme (EAP)
• Working hours over a 7-day roster involving shift work
• Bike to work Scheme.
• Refer/Retain a friend bonus. 
• Discounts with Retailers - Nationwide 

Live our Mission, Vision and Values. 

▪ Providing administration support to Director of Services extending to entire department as directed.
▪ Coordinate Clinical appointments to support both Service Users and Clinicians. 
▪ Create and maintain central file of all enquiries/new admissions/referrals.
▪ Create and maintain all SLA’s with HSE as directed by the DOS.
▪ Maintain up-to-date records retained in IT systems e.g. Penelope.
▪ Dealing with all correspondence, email, calls, reporting etc.
▪ Complex diary management where requested. 
▪ Coordinating clinical meetings inclusive of both agenda and meeting minutes. 
▪ Maintain and update accurate records of all incidents pertaining to Service Users across the business. 

 This list of key duties is not exhaustive.

Essential Criteria

• Experience in a similar clinical administration role, preferably within a healthcare or social care setting.
• Excellent IT and administrative skills.
• Good knowledge of the systems and technology required for the role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work effectively with staff, management, external contractors and other stakeholders.
• Full clean driver’s licence.

Key Competencies

• Excellent professional manner and positive attitude.
• Empathetic and understanding approach to the needs of others.
• Highly motivated, reliable and committed to delivering a high standard of work.
• Excellent organisational and time-management skills.
• Strong verbal, written communication and IT skills.
• Ability to work effectively as part of a multi-disciplinary and multi-departmental team.
• Willingness to learn and develop.
• Flexible and adaptable approach to work.
• Strong attention to detail and ability to manage competing priorities.